HVAC appointment scheduling software that books on the call
Most scheduling tools wait for somebody to type the appointment in after the fact. Sara books it while the customer is still on the phone, and it lands in your Thermoi dashboard with the address and the arrival window.
The Old Way vs. The Thermoi Way
Stop losing customers to phone tag and slow callbacks.
❌ Traditional Appointment Booking
Average time to book: 2-3 days
✓ Thermoi AI Booking
Booked before the caller hangs up
Smart Scheduling That Works for HVAC
Built specifically for HVAC contractors, from seasonal rushes to emergency calls.
Bookings in One Place
Every booked job lands in your Thermoi dashboard with the customer, the service type, the address and the arrival window. Calendar and CRM sync is on the roadmap, not in the product today.
Times You Set
The AI offers the times you told it to offer during setup. It does not know where your trucks are, so it does not pretend to plan around them.
Confirmed on the Call
The time is agreed and read back before the caller hangs up. No phone tag and no "someone will call you back."
Service Address Captured
The AI asks for the service address and reads it back, so every booking carries a real address rather than a guess.
The Whole Conversation
Every booking arrives with the summary and the full transcript of the call it came from, so you know what was actually promised.
Written down, not remembered
Every booking is recorded with the customer, the service type, the address and the arrival window, so nothing lives only in someone’s memory.
Runs Alongside Your Existing Tools
Thermoi answers the phone. It does not replace the software you already run, and it does not write into it either — booked jobs land in your Thermoi dashboard with the address and arrival window. Sync into these is on the roadmap, not in the product today.
How AI Appointment Booking Works
Customer Calls
A homeowner calls needing AC maintenance. Thermoi AI answers instead of the voicemail box.
AI Gathers Details
AI asks about service needed, equipment type, and any specific concerns, just like a trained receptionist.
Times Offered
The AI offers from the availability you set during setup. It has no view of where your techs are, so it does not claim to route around them.
Options Presented
"We have availability Thursday at 10 AM or Friday at 2 PM. Which works better for you?"
Booking Confirmed
Customer selects a time. The AI reads back the time and the service address, and the booking is recorded in your Thermoi dashboard.
The Call Comes Back To You
Summary and full transcript stored against the call, and emailed or posted into Slack if you switch those on.
What a booking looks like
Customer calls, AI books while they're still on the phone
Booked before the caller hangs up, so nobody waits on a callback. Example call.
Explore Related Solutions
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See how AI-powered booking can fill your schedule and grow your HVAC business.
Keep exploring
Answer every call around the clock.
The 2 AM no-heat call gets answered, not sent to voicemail.
Every caller asked what they need, where they are and how soon.
See how it works in your metro.
Thermoi vs. answering services and rivals.
Plans from $299/mo, no contracts.